Important notice, please read:
Following the Prime Minister’s recent announcement about relaxing measures as we move out of lockdown, we want to reassure you that Covid safety measures will remain in place at our practice. Your podiatrists will continue to wear PPE for the foreseeable. No changes will be made to our covid safety measures until we receive advice from the Royal College of Podiatry that it is safe to do so. For the time being Public Health England and the Royal College of Podiatry have advised that full PPE should still be worn by podiatrists and that patients should wear a face mask when attending appointments.
Medical and Healthcare services, including Podiatry, in both the NHS and Private settings, will be subject to different guidance and regulations than other sectors. This is because many of our patients are medically vulnerable and in order to provide treatments we have to have close contact. As soon as our guidance changes we will let you know. Until then please continue to bring a facemask to your appointment.
What we will be doing: Allowing more time between appointments for extra cleaning before the next patient arrives. This also ensures you do not encounter another patient on your way in or out of the building. Keeping the waiting area closed whilst social distancing measures are still in place. Wearing PPE for the safety of both staff and patients. Keeping appointments as short as possible, reducing contact time between you and the podiatrist.
What we will ask of you: Please do not attend if you have any symptoms of Covid-19 or if you have been advised to isolate. Please call us to postpone your appointment. Please do not attend an appointment if you have returned from overseas in the last 2 weeks (this covers all destinations regardless of their Red, Amber or Green status) – if you have been out of the country please contact us immediately to rearrange your appointment. Please book all appointments by phone. No drop ins. Please arrive on time. The front door will be locked. Your podiatrist will greet you at the door for your appointment.
If you arrive early, please wait outside or in your car. If you are running late please call and let us know. We may need to rearrange your appointment so we do not keep other patients waiting. Please attend your appointment unaccompanied where possible. (parents/guardians will need to accompany any patients aged under 16, and carers may need to attend with some patients) Please wear a face mask for your appointment. Please use the hand sanitiser gel (provided) on entering and exiting the building Please bring an up to date list of all your medications with you so we can update our records. These measures should reassure you that we are doing everything we can to make your treatment as safe as possible (for you and the podiatrists). Please call us on 01900 826980 if you have any concerns or questions. If you would like to postpone your appointment to a later date we understand, please call to let us know and we can give you some advice.
Please note: On arrival for your appointment we may take your temperature and ask some screening questions. If you have a high temperature, any signs/symptoms of Covid-19, have returned from overseas within the last 2 weeks, or have been in close contact with anyone known or suspected to have Covid-19, we ask you not to attend your appointment and to follow Government advice regarding self-isolation www.gov.uk/coronavirus or here: www.nhs.uk/conditions/coronavirus-covid-19/
Please remember that due to the changes described we are not able to see as many patients per day as we were prior to the pandemic, so we may not be able to offer you an appointment as soon as you would prefer. Please be patient with us, the special measures are in place for everyone’s welfare and we are doing the best we can in these difficult times. Stay safe! Adele and team x